Freeland (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and marketplace services (collectively, the “Platform”).
By using the Platform, you agree to the terms outlined in this Privacy Policy.
We may collect the following information when you use Freeland:
Information you provide when you create an account or update your profile, such as:
Details related to buying or selling on the Platform:
Freeland does not store credit card or bank information. Payments are handled by third-party payment processors whose terms govern their use of your data.
We may automatically collect:
This helps us improve performance and user experience.
We use collected information to:
We do not sell your personal data to third parties.
We may share your information with the following:
When you interact on the Platform, certain information may be visible to others, such as:
When buying/selling, limited contact details may be shared as needed to complete transactions.
We may share data with trusted partners who support Platform functions, such as:
These partners may only use your data to perform services on our behalf. Your phone number and text message consent are handled as described in section 4.
We may disclose information if required to:
If you sign in with a phone number or add one to your account, we use it to text you sign-in codes and the notifications described in our Terms. Reply STOP to any text to opt out, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share your phone number only with the provider that delivers our texts, solely to send them.
Freeland may use cookies, web beacons, and similar technologies to:
You may disable cookies in your browser, but some features may not function properly.
We take reasonable technical and organizational measures to protect your information. However, no online platform is completely secure, and we cannot guarantee absolute protection.
We retain your data for as long as your account is active or as necessary to:
You can deactivate or delete your account at any time from your account settings, on the web or in the app.
After deletion we keep records of your past orders, payments, refunds, and payouts, along with the messages and reviews other members exchanged with you, without your name or contact details. We need these for tax, accounting, and fraud prevention, and to resolve disputes. Our payment provider, Stripe, keeps its own records under its privacy policy.
You can only close your account once your open orders and returns are finished.
Depending on your region, you may have rights such as:
To exercise these rights, contact us at [email protected].
Freeland is not intended for children under 13 (or the minimum age required in your region). We do not knowingly collect data from children. If we learn data was collected from a minor, we will delete it promptly.
The Platform may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their practices.
We may update this Privacy Policy periodically. Continued use of the Platform signifies your acceptance of the revised policy.
If you have questions or requests regarding this Privacy Policy, use the support page.